Claims


Any incident or event likely to give rise to a claim should be immediately reported to our office
as soon as possible.


We will then establish the best course of action and advise you of the procedure to be adopted in order to pursue your claim. A completed claim form is generally required & should be completed as soon as possible after the event.

» Claim Forms Click here



Should a major incident or loss occur outside business hours and you require immediate assistance, contact should be made with your Account Manager or Tim Wedlock on Telephone No. 0408 205 973 or Michael Donaldson on Telephone No. 0411 304 360.

For theft of Property & Money, it is necessary to report the loss to Police.

AUSTBROKERS AEI TRANSPORT should be contacted if a claim is not being handled satisfactorily.


In all cases involving a known or potential claim involving your liability to other parties, it is essential that you do not admit liability or make any offer of settlement to the other party as your right to indemnity under your insurance may be prejudiced.

» Claim Notification Click Here




Other Claims Services - (Australia Wide)


ASSESSORS

Freemans Loss Adjustors - (Australia Wide)
Contact: National Office
Ph: (02) 8436 9888
Web: www.freemans.com.au

Turner Assessments Pty Ltd (NSW)
Contact: Bob Turner
Ph: (02) 9894 6064
Mobile: 0414 773315
Email: rlturner@bigpond.net.au

Locum Assessing Pty Ltd (NSW)
Contact: Mike Reibelt
Ph: (02) 4322 6922
Mobile: 0414 319619
Email: admin@locumassessing.com.au


Truck Assess Pty Ltd (NSW)
Contact: Mal Gower
Ph: (02) 4735 3566
Mobile: 0409 328926
Email: truckass@tpg.com.au

Lloyd Sutherland & Associates (VIC)
Contact: Adrian McKnight
Ph: (03) 9874 4511

K.D. Thompson & Associates (VIC)
Mobile: 0438 172 791
Email: katassess@bigpond.com
ACCIDENT INVESTIGATIONS

A.T.I. Investigative Services Australia - (Australia Wide)
Contact: Peter Butts
Ph: (03) 9790 7272
Email: austran@bigpond.net.au
Click here for more.
Heavy Motor Repairers, Towing & Salvage

Royans Heavy Truck & Trailer Repairs - (Australia Wide)
Ph: 1800 644499
Web: www.royans.com.au/branches.htm
Accident Response & Salvage

ISS First Response
Ph: 1300 131001
Web: www.iss-solutions.com.au

NTI Accident Assist
Ph: 1800 684669

Suncorp Accident Assist
Ph: 1300 769-768

Transcorp Accident Assist
Ph: 1300 247277
Solicitors & Legal Support

Lee & Lyons Pty Ltd (NSW)
Contact: David Lee
Ph: (02) 8273 8000
Email: dlee@leeandlyons.com.au
First Aid

St Johns Ambulance Service
Web: http://www.stjohn.org.au